ben townsend

One field where Language Intelligence can prove particularly useful is the insurance industry. All insurance companies deal in large volumes of unstructured content, where Language Intelligence can serve as an important tool for navigating a business landscape that is undergoing significant upheaval. The scale of uncertainty that insurance markets are currently experiencing is nearly unprecedented. “Insurance companies play a pivotal role during times of economic stress,” wrote the authors of a PwC report. “Yet, as one of the biggest groups of investors, they are also vulnerable to volatility.” The challenges that insurance companies face range from a generational rate adjustment for medical plans to a reduced number of claims for auto plans as movement continues to be restricted.

This post originally appeared on the Sorcero blog. Click here to see the full text.